Returns & Exchanges

If you are not completely satisfied with your purchase, you may return the item in its original condition within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Request

  Contact our support team with your order number to receive a Return Merchandise Authorization (RMA).

• 2.
  Pack Securely

  Place the instrument in its original gig bag and shipping carton, ensuring all accessories are included.

• 3.
  Ship the Item

  Affix the provided return label to the box and drop it off at any authorized carrier location.

• 4.
  Inspection & Refund

  Once received, our technicians will inspect the instrument, and your refund will be processed within 5 business days.